Support

App: LearnGuage

Contact

Questions, bug reports and suggestions: learngua@learnguage.app

Please write in English or Turkish, and include your device model, Android version and the app version (Settings → About) if you are reporting a problem. Replies usually take 1–3 business days.

I bought Premium but the app still shows limits

Open the app and pull down to refresh, or sign out and back in — the subscription is verified against Google Play on start-up. If it still doesn't unlock after a few minutes, email us with the Google Play order number and we will look into it.

How do I restore a purchase on a new device?

Sign in with the same account you used when purchasing, then use Restore purchases on the subscription screen. The subscription is tied to your Google account, so make sure you are signed in to Google Play with the account that made the purchase.

How do I cancel or get a refund?

Cancel any time in Google Play → Subscriptions. Cancelling stops future renewals; Premium continues until the end of the period you already paid for. Refunds are handled by Google Play under Google's refund policy.

I forgot my password

On the sign-in screen, tap Forgot password and enter your email address. A reset link will be sent to you. If it doesn't arrive within a few minutes, check your spam folder.

How do I delete my account?

In the app: Settings → Account → Delete Account. Full details, including how to request deletion by email if you can't access the app, are on the account deletion page.

Reporting content problems

If a book, video or translation is wrong or inappropriate, email us with the title and, if possible, a screenshot. Content reported this way is reviewed and corrected or removed.